Types of Solar Frauds in Australia
Government Rebates and Energy-Saving Devices
A common solar rebate scam involves false offers of government rebates or the sale of energy-saving devices. Scammers might approach you through unsolicited door-knocking, cold calls, or high-pressure sales tactics, often enticing consumers with the allure of free solar systems or exaggerated rebate claims.
Telemarketing
Some scammers misuse telemarketing to promote solar products, often disregarding the government’s Do Not Call Register. This misuse of telemarketing is a red flag for their legitimacy.
Social Media Advertising
Scammers are increasingly turning to social media to advertise solar deals. These ads often promise exceptional offers but can lead to poor-quality products or services, contributing to the prevalence of solar scams Australia is experiencing.
Misuse of Clean Energy Council’s Name
Beware of scammers falsely claiming to be associated with the Clean Energy Council. They may use fake logos or claim to represent the Council, misleading consumers about their credibility.
False Claims of Safety or Quality
Some scams involve the installation of sub-standard or unsafe solar systems. While not all scams directly imply a safety risk, it’s vital to verify the quality and safety of any installation to avoid falling victim to solar energy scams.
Recognising Solar Frauds
Unrealistic Promises
Be wary of offers that seem too good to be true, such as extremely low prices or guarantees of unusually high returns on your investment. Offers that claim ‘limited time only’ discounts or benefits that significantly undercut market rates can often be misleading.
Lack of Proper Documentation or Accreditation
Legitimate solar companies will have proper documentation and accreditation. Always ask for and verify their credentials, checking for certifications from relevant authorities like the Clean Energy Council or other recognized industry bodies.
Aggressive Sales Tactics
Scammers often use high-pressure sales tactics to force quick decisions. This can include insisting on signing contracts immediately or offering a ‘special discount’ that expires soon.
A reputable company will give you time to consider your options and won’t pressure you into making an immediate decision.
Claims of Association with Reputable Organisations
Be cautious if a company claims associations with well-known organisations without proof. Always verify such claims by contacting the organisation directly or through their official website.
Inconsistencies and Lack of Transparency
Inconsistent information in promotional materials, contracts, or verbal communications is a red flag. Lack of transparency about the company’s background, location, or past projects should also raise concerns.
No Clear Communication or Follow-Up
If a company is evasive in answering your questions or doesn’t provide clear, consistent follow-up, it’s a sign of potential trouble. Legitimate businesses will have established channels for customer communication and support.
By being aware of these red flags, you can better protect yourself from falling victim to a solar rebate scam or other solar energy scams.
To Know More About Homeowner's Guide to Avoiding Solar Scams in Australia CLICK HERE.
